Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your information.
This Privacy Policy describes how Focus handles personal information we collect about users of our website at www.MSPfocus.com and our services.
Personal Information We Collect
Information You Give Us
We collect personal information you give us, such as:
Account information
We collect personal information when you create an account or contact us, such as your email address, name, company information, and phone number.
Contact details
We collect the contact details you share with us when you communicate with us, which may include your email address, phone number, or postal address.
Feedback and correspondence
You may share information with us when you respond to surveys, request customer support or otherwise interact with us.
Transaction information
When you order services, we collect information necessary to complete the transaction, including your name, payment information and billing information.
Information We Collect Automatically
Device and usage information
We use server logs, cookies and similar technologies to automatically collect information about your computer or device and how you interact with our website. For example, we may record your browser type, operating system, Internet Protocol (IP) address, and how you navigate through our website.
Cookies
See our Cookie Notice below for more information about how we and third party analytics providers use cookies and similar technologies to collect your information when you use our website.
How We Use Your Personal Information
We will only use your personal information in ways that are compatible with the purposes listed below.
To provide our services
We use your personal information to provide and support our partnership services.
For research and development
We use the information to better understand your needs and improve our services.
Marketing communications
We may send you marketing communications related to our services, which you can opt out of at any time.
To create anonymous data
We may create aggregated and anonymous data from users' personal information for analytics.
Security and compliance
We use information to investigate violations, secure our services, and prevent fraud.
Legal compliance
We may use information to comply with laws and legal process.
How We Share Your Personal Information
Service providers
We may employ third party companies to provide services that support our business (such as customer support, hosting, email delivery).
Legal compliance
We may disclose information as required by law, lawful requests, or legal process.
Business transfers
We may share information in connection with a business deal such as a merger, acquisition, or sale of assets.
Your Choices
Access, correct or delete
You can contact us to access, update, or request deletion of your personal information.
Marketing communications
You may opt out of marketing-related communications by following the opt-out prompt in the message, or by contacting us.
Security
We use a variety of industry-standard technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. However, security risk is inherent in all information technology. Thus, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.
Cookie Notice
Cookies are small data files stored on your computer or mobile device by a website. Our site uses cookies to enable you to sign in and use our services.
| Type | Description | Third Party |
|---|---|---|
| Essential | Essential to provide you with services available through our site | None |
| Functionality | Allow our site to remember your choices and preferences | None |
| Analytics | Collect information about traffic and usage patterns | Google Analytics |
Managing cookies: Most web browsers allow you to control cookies through their settings. To learn more about cookies, including how to see what cookies have been set and how to manage and delete them, visit aboutcookies.org.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
This Privacy Policy was last updated on December 11, 2025.
We may modify this Privacy Policy at any time. If we make material changes, we will notify you by email or through our website.
Questions about your data?
We're here to help. Contact our privacy team with any concerns.
Contact Privacy Team